Can't wait for your order to arrive? We've got you covered! Use the Tracking Code we have sent you in the shipment confirmation email (which you should receive a few days after placing your order) and find out exactly how close you are to receiving your product.

Track my OrthoRug


  • If you are having trouble with tracking your order, please email our customer service representative contact@orthorug.com.au for support. Please expect a response in 24 hours.
  • Once you have placed your order, please allow 2 business days for processing. After that, it will take 3 to 12 business days.